Terms of Service.

These Terms of Service (“Terms”) are a binding agreement between you and Ignite Your Marketing LLC. They govern your use of ignite-your-marketing.com and our related pages, forms and checkout pages (the “Site”) and the Services described below. By using the Site, creating an account, or buying or using any Service, you agree to these Terms.

About these Terms

Ignite Your Marketing LLC (“IYM,” “we,” “us,” “our”) is a Florida limited liability company that provides marketing, automation and AI-powered business systems, including the Catalyst and Catalyst Growth subscriptions, the Catalyst Card, LinkFlow, the Absence Audit and Orbit (together, the “Services”).

“You” means the person using the Site or Services and, if you’re acting for a business, that business. If you accept these Terms for a business, you confirm you’re authorized to bind it.

Our Privacy Policy explains how we handle personal information and is part of these Terms. If you sign a proposal, order form or statement of work with us, its terms control for that engagement where they conflict with these Terms. Otherwise, these Terms apply.

Eligibility and accounts

• You must be at least 18 years old to use the Site or Services.
• The Services are for business and professional use, not personal, family or household use.
• You agree to give us accurate, current information and to keep it up to date.
• You’re responsible for keeping your login credentials secure and for all activity under your account, including activity by anyone you give access to. Tell us promptly at [email protected] if you believe your account has been accessed without permission.
• We may refuse service, or suspend or close an account, as described in Section 20.

Our Services

Catalyst and Catalyst Growth. Catalyst is a subscription that gives you a digital business profile, contact capture (by Catalyst Card tap, business-card scan or web widget), a CRM account, automated follow-up, and AI assistants for chat and calls. Catalyst Growth includes everything in Catalyst plus LinkFlow. The features included in your plan are the ones described at checkout or on the Site when you buy.

Catalyst Card. A physical card that links to your Catalyst profile when tapped or scanned. See Section 8.

LinkFlow. A LinkedIn-connected automation feature that syncs prospecting activity into your CRM. See Section 11.

Absence Audit. A guided, AI-assisted business diagnostic that identifies gaps and opportunities in your business and recommends next steps, delivered as a report. You can also pay for an optional review of your results with a person.

Orbit. Our AI operating system for businesses. Orbit isn’t generally available yet. When it is, additional terms may apply and we’ll present them before you sign up.

Custom work. Consulting, build, automation or other services described in a proposal or statement of work.

We continually improve the Services and may add, change or remove features. If we make a change that materially reduces the core functionality of a paid subscription, we’ll tell you in advance and you may cancel before the change takes effect.

Service delivery and scope

• We prioritize work by impact, feasibility and available capacity. Timelines we give are good-faith estimates, not guarantees.
• Requests outside your selected plan or defined scope may require a plan upgrade, additional fees or a separate agreement. We’ll tell you before any additional fee applies.
• Some Services depend on you. You agree to provide timely access, information, content and approvals. Delays on your side extend our timelines.

Pricing and payment

• Prices. Prices are shown at checkout, on the Site or in your proposal before you buy. They’re in U.S. dollars and don’t include applicable taxes or fees unless stated.
• Payment processing. Payments are processed by third-party payment processors such as Stripe. You enter card details directly with the processor; we don’t receive or store full card numbers. You confirm you’re authorized to use the payment method you provide and authorize us to charge it for all fees you incur, including recurring subscription fees.
• One-time fees. Catalyst subscriptions include a one-time $50 setup fee. Replacement card and any other one-time fees are charged as disclosed before you buy.
• Failed payments. If a payment fails, we’ll notify you and may retry the charge. If it isn’t resolved within 10 days, we may suspend the Services until it is.
• Price changes. We may change subscription prices by giving you at least 30 days’ notice. The new price applies from your next renewal after the notice period. If you don’t agree, you can cancel before it takes effect.
• Locked and launch rates. If you bought a subscription at a launch, founding or beta rate we described as locked, that rate stays in effect for as long as your subscription remains continuously active and paid. It ends if you cancel, if the subscription lapses for non-payment, or if you change plans. A locked rate isn’t transferable and doesn’t apply to taxes, add-ons, usage charges or pass-through fees.
• Credits. Any credit we offer, such as an Absence Audit fee credited toward another Service, applies only as stated in the offer, has no cash value and isn’t transferable.

Subscriptions, automatic renewal and cancellation

Your subscription renews automatically. Subscriptions are billed monthly and renew at the end of each month for another month. We’ll charge your payment method on file the then-current price for your plan at each renewal unless you cancel before the renewal date.

• Before you buy, we show you the price, billing frequency, that the subscription renews automatically, and how to cancel. By completing checkout, you consent to these terms and to recurring charges.
• After you buy, we’ll send a confirmation email that repeats these terms and explains how to cancel.
• Trials and promotions. If a free or discounted trial converts to a paid subscription, we’ll tell you when the paid period starts and what it costs before you sign up. Cancel before then to avoid being charged.
• How to cancel. Cancel anytime online through our secure billing portal (powered by Stripe), which is linked in your purchase confirmation email, or by emailing [email protected] with the subject “Cancel.” We’ll confirm your cancellation by email.
• When cancellation takes effect. Cancellation stops future billing. Your Services stay active through the end of the current billing period, and you won’t be charged again.

What happens when a subscription ends

• Your Catalyst profile is deactivated. Card taps and links to your profile will lead to a neutral page saying the profile is no longer active. You keep your physical card, and we won’t reassign its link to anyone else.
• LinkFlow is disconnected from your LinkedIn account.
• Your business texting number and messaging registration are released and messages stop.
• You can ask us to export your Customer Data within 30 days. After that, we may delete it as described in our Privacy Policy.

Refunds

Except as stated in these Terms or required by law, all payments are non-refundable, including subscription fees, setup fees and partial billing periods. The exceptions are:

• Duplicate or mistaken charges, which we’ll refund.
• A Catalyst Card that’s defective or wrong because of our error, which we’ll replace free of charge.
• Absence Audit guarantee: if your audit doesn’t identify at least three meaningful, business-specific opportunities, contact us within 30 days of delivery for a full refund of the audit fee.
• Any other refund that applicable law requires.

If you believe a charge is wrong, please contact us before disputing it with your bank. We may suspend the Services while a chargeback is pending.

The Catalyst Card

• Your details. We produce your card in our standard Catalyst design, personalized with the details you give us. You’re responsible for the accuracy of those details and of your profile content, and you confirm you have the right to use any names, logos or photos you provide.
• Shipping. We ship to the address you give us. Delivery dates are estimates, and we’re not responsible for carrier delays. If a card is lost in transit, contact us and we’ll send a replacement free of charge.
• Lost or damaged cards. A replacement costs the fee shown on the Site at the time (currently $39), and the old card is deactivated. Replacement is free if the problem was our error.
• How the card works. The card links to your profile while your subscription is active (see Section 6 for what happens when it ends). Details that people submit after tapping your card are Customer Data (Section 13).

Communications from us

Electronic communications. You agree that we may give you notices, disclosures and other communications electronically, by email or through the Site or Services, and that these satisfy any requirement that they be in writing. We’ll send account, billing and service messages even if you opt out of marketing.

Email. You can unsubscribe from our marketing emails using the link in any of them.

Text messages from IYM. If you give us your mobile number and expressly agree to receive text messages, for example by checking the box on one of our forms, Ignite Your Marketing LLC may send you text messages about your inquiry, purchase, onboarding, account and appointments, and, if you agree, marketing messages about our Services. Messages may be sent using automated technology.

• Consent isn’t required to buy. Agreeing to receive marketing text messages is not a condition of any purchase.
• Frequency and cost. Message frequency varies. Message and data rates may apply.
• Opt out anytime. Reply STOP to any message to stop receiving texts. We’ll send one message confirming your opt-out. Reply HELP for help, or contact us at [email protected].
• Carriers. Mobile carriers aren’t liable for delayed or undelivered messages.

No sharing of mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages (such as our messaging platform and carriers), and as required by law. See our Privacy Policy for details.

Your messages and calls through the Services

Catalyst lets you send texts and emails and place or receive calls, including through AI assistants, to your own contacts. For those communications, you are the sender, and you’re responsible for them.

• Consent and compliance. You’re responsible for obtaining any consent the law requires before you text, call or email anyone; honoring opt-outs promptly; and complying with applicable law and industry rules, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the CAN-SPAM Act, the Florida Telephone Solicitation Act and similar state laws, and carrier and CTIA messaging guidelines.
• Messaging registration. We prepare and submit your business text-messaging registration to carriers and registration bodies using the information you give us. You authorize us to do so and confirm the information is accurate. Carriers and registration bodies decide whether to approve registrations, so we can’t guarantee approval or timing.
• Carrier action. Carriers may filter, delay, block or suspend messages or numbers. We’re not responsible for carrier decisions, and we may pause your messaging if a carrier flags it or if we reasonably believe it breaks the law or these Terms.
• Prohibited content. You may not use the Services to send content carriers prohibit, including content about illegal drugs, high-risk financial services, gambling, adult content or hate speech, or to send messages that are deceptive or unsolicited.
• Call recording and AI calls. If you record calls, transcribe them or use an AI voice assistant, you’re responsible for giving notice and obtaining the consent the law requires. Florida and several other states require the consent of every party to record a call.

LinkFlow

LinkFlow is available only with Catalyst Growth. When you connect a LinkedIn account, you authorize us and our integration providers to access that account to perform the actions you set up, such as searching for prospects, sending connection requests and messages, and retrieving profile information, and to sync that information to your CRM.

• Your responsibilities. You’re responsible for using LinkFlow in line with LinkedIn’s User Agreement and Professional Community Policies and applicable law, and for every message and request sent from your account. Don’t use LinkFlow to send spam or to contact people in ways they haven’t invited.
• LinkedIn is independent of us. LinkFlow is not made, endorsed or sponsored by LinkedIn. LinkedIn may limit, restrict or suspend accounts that use third-party tools or automation, and may change its platform in ways that interrupt or end LinkFlow features. We aren’t responsible for any action LinkedIn takes on your account, and those changes don’t entitle you to a refund except as stated in Section 7.
• Disconnecting. You can disconnect LinkFlow at any time from your account settings or by contacting us.
• Data. Profile and activity information retrieved through LinkFlow is Customer Data (Section 13).

AI features

The Services use artificial intelligence, including models from third-party AI providers, to power chat and voice assistants, draft messages, score and route leads, transcribe calls, produce the Absence Audit and generate business insights.

• Check the output. AI output can be inaccurate, incomplete or out of date. Review it before you rely on it or send it to anyone. AI output isn’t legal, financial, tax or other professional advice.
• Assistants that act for you. You’re responsible for reviewing the information, offers and instructions your AI assistants use, and for telling us about anything that needs correcting. Unless you’ve configured it to do so, nothing an AI assistant says creates a contract, a quote or a commitment by IYM.
• When you deal with our AI. When you interact with an IYM AI assistant, we’ll tell you it’s AI. Calls may be recorded and transcribed with notice at the start of the call.
• Training. How AI providers may use data is described in Section 5 of our Privacy Policy.

Your data

“Customer Data” means information you or your users upload, capture or connect to the Services, including contacts captured by card tap, business-card scan or web widget, CRM records, LinkFlow data, messages, and call recordings and transcripts.

• You own it. You keep all rights to your Customer Data. You give us a limited license to host, copy, process, transmit and display it only as needed to provide, secure and support the Services and as described in our Privacy Policy.
• Our role. For Customer Data, we act as your service provider. We process it only to provide the Services under these Terms and your instructions. We don’t sell it, use it to market to your contacts, or share it except with service providers bound to protect it or as the law requires. We use reasonable safeguards and will notify you without undue delay if we learn of a security breach affecting your Customer Data.
• Your role. You’re responsible for having a lawful basis and any required notice and consent to collect, store and contact the people in your Customer Data, and for providing your own privacy notice to them.
• Sensitive data. Don’t upload health information, government ID numbers, financial account numbers or information about children under 13 unless we’ve agreed in writing.
• Aggregated data. We may create aggregated or de-identified data from use of the Services to operate and improve them. It won’t identify you, your business or any individual.
• Data processing terms. This Section and our Privacy Policy are our data processing terms. If your business needs a signed data processing agreement, contact us.

Acceptable use

You agree not to, and not to let anyone else:

• misrepresent your identity or affiliation, or impersonate anyone;
• use the Services for anything unlawful, deceptive or fraudulent, or to harass, threaten or harm anyone;
• send unsolicited messages, or contact people without the consent the law requires;
• upload or send malicious code, or content that infringes someone else’s rights;
• disrupt, overload or interfere with the Site, the Services or other users, or get around security measures or usage limits;
• copy, scrape, reverse-engineer, resell or sublicense the Services, or use them to build a competing product, unless we’ve agreed in writing;
• share account access beyond the users you’re allowed to add; or
• use the Services for emergency communications or anywhere failure could lead to injury or death.

We may investigate suspected violations, remove content and suspend access as described in Section 20.

Intellectual property

• Ours. The Site, the Services and everything in them, including software, templates, snapshots, workflows, prompts, content, and the Ignite Your Marketing, Catalyst, LinkFlow, Absence Audit and Orbit names and logos, are owned by IYM or our licensors. While you’re a customer in good standing, we give you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, distribute or republish our content without our written permission.
• Things we build for you. You may use the automations and configurations we set up in your account while your subscription is active. The underlying templates, methods and know-how remain ours. Reports and copy delivered specifically to you, such as your Absence Audit, are yours to use in your business. A statement of work may give you broader rights.
• Your content. You keep ownership of the logos, images and content you give us, and license us to use them to provide the Services, including to personalize your card and profile.
• Feedback. If you send us suggestions, we may use them without any obligation to you.
• Publicity. We won’t name you as a customer or use your logo in our marketing without your permission.

Third-party services

The Services rely on third-party providers, including CRM and communications infrastructure, payment processors, mobile carriers, AI providers, hosting providers and LinkedIn. We choose providers carefully, but we don’t control their availability or policies. Your use of any third-party service you connect is also subject to that provider’s terms. The Site may link to sites we don’t control, and we’re not responsible for their content.

Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DON’T GUARANTEE ANY PARTICULAR RESULT, INCLUDING LEADS, SALES, REVENUE, MESSAGE DELIVERY, MESSAGING REGISTRATION APPROVAL OR THE STATUS OF YOUR LINKEDIN ACCOUNT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

When we help with consent language, messaging registration or similar compliance tasks, we’re providing a service, not legal advice. You’re responsible for your own legal compliance.

Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) NEITHER IYM NOR ITS MEMBERS, EMPLOYEES OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT THAT CAUSED IT.

These limits don’t apply to liability that can’t be limited by law, such as liability for fraud, gross negligence or willful misconduct, and they don’t limit your obligation to pay fees or your obligations under Section 19.

Indemnification

You agree to defend and indemnify IYM and its members, employees and service providers against third-party claims, and the resulting losses, fines and reasonable legal fees, arising from: your Customer Data; messages, calls or emails you send through the Services; your use of LinkFlow or your LinkedIn account; content you provide; or your breach of these Terms or the law. We’ll notify you promptly of any claim, let you control the defense, and cooperate at your expense. You may not settle a claim in a way that imposes obligations on us without our consent.

Suspension and termination

• By you. You can cancel your subscription as described in Section 6.
• Suspension by us. We may suspend all or part of the Services, immediately if necessary, for non-payment, a violation of Section 10 or 14, a carrier or LinkedIn compliance risk, a security threat, or a legal requirement. We’ll tell you when practical and restore the Services once the issue is resolved.
• Termination by us. We may terminate your account if you materially breach these Terms and don’t fix the breach within 10 days after notice, or immediately for serious or repeated violations or illegal activity. We may also end a subscription for any other reason with 30 days’ notice, in which case we’ll refund any prepaid fees for the unused period.
• Effect. Amounts already owed remain payable. Section 6 describes what happens to your profile, card, LinkFlow connection and data. Sections 5, 7 and 13 through 23 survive termination.

Disputes and governing law

• Talk to us first. Before filing a claim, contact us at [email protected] and describe the issue. Both sides agree to try in good faith to resolve it within 30 days.
• Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.
• Where claims are heard. Any claim relating to the Site or Services must be brought in the state or federal courts located in Hillsborough County, Florida, and both parties consent to their jurisdiction. Either party may bring an individual claim in small claims court where eligible.
• Jury waiver. To the extent the law allows, both parties waive the right to a jury trial.

Changes to these Terms

We may update these Terms from time to time. We’ll post the updated version with a new “Last updated” date. For material changes, we’ll notify you by email or through the Services at least 30 days before they take effect. If you don’t agree to the changes, you can cancel before they take effect. By continuing to use the Services after that date, you accept the updated Terms. Price changes follow Section 5.

General

• Entire agreement. These Terms, our Privacy Policy and any proposal, order form or statement of work you sign are the entire agreement between us about the Services.
• Severability and waiver. If a court finds any part of these Terms unenforceable, the rest stays in effect. Not enforcing a right isn’t a waiver of it.
• Assignment. You may not transfer these Terms without our consent. We may transfer them in connection with a merger, acquisition or sale of our business.
• Events beyond our control. Neither party is responsible for delays caused by events beyond its reasonable control, such as outages at third-party providers or carriers, natural disasters or government action. This doesn’t excuse payment obligations.
• Relationship. We’re independent contractors. Nothing in these Terms creates a partnership, joint venture or employment relationship.
• Notices. We’ll send notices to the email address on your account. Send notices to us at the address below.

Contact us

Questions about these Terms: